At Kanmashi Hair and Skin, we strive to provide a seamless shopping experience. Please review our shipping, cancellation, refund, and return policies below:

1. 📦 Shipping Policy

• Orders are delivered with in 7 business days after payment confirmation.

• We ship across all locations in India.

• Delivery times vary depending on the location and courier service.

• Tracking details will be shared via email once your order is dispatched.

• Kanmashi is not responsible for delays caused by external factors such as weather conditions, customs, or courier disruptions.

2. 🚚 Shipping Charges

• Shipping charges are calculated at checkout based on the delivery location and package weight.

3. ❌ Order Cancellation

• Orders can be cancelled within 24 hours of placement.

• Once an order is processed, cancellation or modification requests cannot be accepted.

• If you need to make changes, please contact our support team immediately.

4. 💸 Refund Policy

• Refunds are only applicable for defective or damaged products.

• You must notify us within 2 days of delivery to initiate a refund request.

• Please provide proof of purchase and images of the defective product.

• Approved refunds will be credited within 10 business days to your original payment method.

5. 🔄 Return & Exchange Policy

• Due to hygiene reasons, we do not accept returns or exchanges unless the product received is defective or incorrect.

• In cases where a return is approved, the customer is responsible for return shipping costs, unless the error is on our part.

• Once the return or exchange is approved, the product will be delivered within 07 business day.

6. 📩 Contact Us

If you have any questions regarding our Shipping or Refund Policy, feel free to contact us:

Kanmashi Hair and Skin
📍 Ernakulam, Kerala
📧 Email: [email protected]